About SI Business: The Team Behind Better Operations

SI Business exists to fix the gap between growing sales and operations that cannot keep up. Our parent team kept seeing this gap while building websites, software and campaigns for clients.

SI Business is a digital brand powered by Shivah Web Tech, a web development and digital marketing agency with more than 11 years of experience. The parent team has delivered 500+ projects for clients in India, USA, UK, Canada, UAE and Australia.

While building websites, software and marketing campaigns, our team kept meeting owners with the same story. Sales were coming in, but operations could not keep up. Orders were late, follow-ups were missed and nobody had a clear view of what was happening. SI Business was started to focus on this problem: the way a business runs day to day.

"SI" stands for Super Intelligence. For us, it means using smart thinking, good data and practical AI to help a business run better.

We help companies run better day to day. Our work covers processes, automation, sales systems, customer service, reports and practical AI.

See how these fit together on our business solutions page, or browse examples by sector on the industries page.

We judge every change by how it helps customers, prefer small steps that work, decide with numbers and give honest advice even when it means less work for us.

What this looks like in practice

If a better checklist solves your problem, we will not sell you software. If one department is ready and another is not, we start where change will stick. If a measure does not improve after a phase, we say so and adjust the plan instead of moving on.

We work in short, clear phases. Each phase has a plan, a quote, agreed measures and a review at the end, so you always know what you are paying for and what changed.

1. 1

   Listen

   A free call to understand your business, problems and goals.

2. 2

   Study

   We walk through one or two key processes with your team.

3. 3

   Plan

   A short plan with priorities, timeline and a clear quote.

4. 4

   Change

   We fix one area at a time, set up tools if needed and train your staff.

5. 5

   Review

   We check the numbers with you and decide the next step together.

One main contact

You get one project lead who knows your business and speaks for the whole team. Specialists join when the work needs them, but you never have to explain your business twice.

The team is the 25+ person in-house staff of Shivah Web Tech, led from Mohali, Punjab, with a second office in Troy, Michigan, USA.

Our parent team has 25+ in-house people in Mohali, Punjab, with another office in Troy, Michigan, USA. For SI Business projects you get one project lead as your main contact, plus the specialists your project needs.

• Business analysts who map processes and find delays
• Developers for CRM, Laravel, React, WordPress and Shopify work
• Automation and AI specialists
• Digital marketing and WhatsApp marketing experts
• Support staff for training and after-launch help

The parent team is a Google Partner, Meta Business Partner and Shopify Partner, MSME registered and Startup India recognised, with a 4.9 Google review rating and a 4.8 Justdial rating.

Software we have built in-house

Beyond client projects, our parent team has built its own software, including several CRMs, a real estate CRM, a WhatsApp marketing tool, an employee management (HRM) system and SEO software. This hands-on product work helps us understand what makes business software easy or hard for a team to use every day.

We work with owners, partners, general managers and operations heads who want the business to run with less chasing and more clarity.

The common thread is a business that has grown faster than its systems. If that sounds like you, the size of your company matters less than your wish to fix it.

We also work with teams outside India, mainly in the USA, UK, Canada, UAE and Australia, on CRM, automation and reporting projects.

The biggest lesson is that most operations problems are people and process problems first, and software problems second. Tools help only when the way of working is clear.

Lessons that shape our work

1. Owners know the goal, but staff know where work really gets stuck. Talk to both.
2. A short SOP that people use beats a long manual nobody reads.
3. If leads and customer chats live on personal phones, the business does not truly own them.
4. Every automation needs a person who notices when it stops.
5. Change sticks when leaders use the new system first.
6. Measure before you change anything, or you will never know what improved.

These lessons came from building websites, online stores, CRMs, HR tools, WhatsApp marketing systems and custom software for businesses in many sectors and countries.

You can check our background. SI Business is powered by Shivah Web Tech, a registered company with a long public track record and recognised partnerships.

You can also visit the parent team's website at shivahwebtech.com to see its wider services.

We work from Mohali, Punjab and serve clients in India, USA, UK, Canada, UAE and Australia. Office hours are Monday to Friday, 9:30 AM to 6:30 PM IST.

Clients in Mohali and the nearby Tricity area can meet us in person or have us visit their site. Clients in other cities and countries work with us through video calls, screen sharing and shared documents. Our team is used to working across time zones for clients in the USA, UK and other countries.

Ready to talk? Visit our contact page to book a free business review call.

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